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About us

We treat families and their cells as we would wish our own to be treated, so if times get tough, you can depend on us.

Based in Plymouth’s International Medical and Technology Park beside our partners at Derriford Teaching Hospital, our laboratory is the heart of our facility. Stem cell scientists, quality managers and customer advisors collaborate here to provide you with an informed and dependable service.

Our mission
by Kate Sneddon, CEO

Welcome to Biovault

Making the decision to store our children’s umbilical stem cells is often an act of bravery. It means we have admitted the possibility of someone we love becoming seriously ill and have decided to take control of fear by putting in place this incredible biological protection.

I find this very humbling. Working with the NHS on a daily basis as the South West Peninsula Transplantation Service’s tissue bank makes us aware of our responsibility to get everything right first time, every time. Perhaps this is why we treat every person and cell as we would wish our own loved ones to be treated. If times get tough, as they sometimes do, the families who store with us know that they can depend on us.

We store the cells we hope you’ll never need and keep them safe and healthy in case you do.

Biovault have led the way in human tissue processing and storage since 2004. We have released over 4,000 stem cell units derived from peripheral blood, bone marrow and cord blood for transplantation and our unrivalled facilities and expertise allow us to work closely with public and private clinics and hospitals all around the world. We have successfully collected and processed cord blood and tissue from over 30 different countries and have released cord blood stem cells to treat conditions ranging from leukaemia and neuroblastoma to sickle cell disease and cerebral palsy.

Of course, we are not content. We are curious and innovative pioneers in stem cell technology. As a centre for stem cell research and development, our state-of-the-art laboratories and long-standing relationships with Plymouth University and University College London support our stem cell scientists as they develop human understanding of stem cells, and how they might be used therapeutically. All of us at Biovault know this is only the beginning for regenerative medicine and we intend to play a positive role in its future.

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Our Values

Ethical

Our first and highest priority is to protect the cells in our care. We have always stored our clients’ cells in our own facility and we always will. We have the capacity, the skills and it is the only way we can guarantee the safety of your child’s life-giving cells.

Some banks store patients’ cells in two facilities, but this means transporting cells at a stage when they are vulnerable which we believe is an unnecessary risk. Instead, we invest highly in security and never compromise or economise on the systems that keep your samples safe.

We are also the only UK cord blood bank to use Escrow protection. This means that in the extremely unlikely event that something were to happen to Biovault Family, neither your cells nor money would be in any danger. Biovault transfers a portion of the fees paid to Escrow to cover the long term storage costs. Each year a portion of your fees is released to us to cover the annual cost of stem cell cryopreservation, the rest remains in an independent account until the completion of our contract with you. If Biovault were to cease trading, your fees would be available to cover the cost of storing your cells elsewhere.

Caring

We look after billions of cells that have the potential to save and enhance lives. We don’t take this lightly, as our accreditations and testimonials show. We do it because we care.

Our unrivalled facilities and expertise allow us to work closely with public and private clinics and hospitals around the world. We have successfully collected and processed cord blood and tissue samples from over 30 different countries, and work collaboratively with partners around the world.

“Most of us are parents too and we all care deeply about the potential of each sample to save or enhance a life.” Nikki, Client Advisor

“Everything has to be right first time, every time. It is critical to cells that could save a life.” Sam, Office Manager

Pioneering

Biovault is a centre for research and development. Our state-of-the-art laboratories and long-standing relationships with Plymouth University and University College London (UCL) support our scientists as they develop human understanding of stem cells and their medical uses.

In 2017 our lead stem cell scientist, Shaun Mansfield, was awarded Knowledge Transfer Partnership funding by Innovate UK. Shaun is collaborating with UCL peers to establish a safe and repeatable process to expand stem cells for transplants.

Experienced

Biovault is the South West Peninsula Transplantation Service’s tissue bank. This means that we work in genuine partnership with the NHS, releasing tissue and cells on a weekly basis for transplants that improve the quality of life of patients suffering from life-threatening and limiting conditions.

Biovault has led the way in human tissue processing and storage since 2002. We have released over 4,000 tissue and stem cell products for transplantation and all have resulted in 100% engraftment. For us, this is the ultimate measure of success.

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Kate Sneddon, CEO

Kate joined Biovault in July 2009 and, having held the roles of Operations Director and Technical Director, became Chief Executive Officer in 2016. Prior to this Kate studied Microbiology at the University of Newcastle upon Tyne, joining GlaxoWellcome (now GlaxoSmithKline or GSK) on completion of her degree as a Graduate Microbiologist.

After two years, Kate became Microbiology Team Manager at one of GSKs manufacturing facilities. Kate worked for GSK for 10 years and held a number of positions including Lean Sigma Expert, New Product Project Manager and Value Stream Leader. Kate’s desire to settle in the south west of England drew her to Biovault and an exciting new sector in the healthcare industry. Kate now lives in Cornwall with her husband and two daughters, where she enjoys spending time outdoors exploring the region’s stunning beaches, forests and moorlands.

Licenses and accreditations

We actively seek out and work towards accreditations that insist on the highest industry standards worldwide, ensuring that Biovault Family leads the way in ethical cord blood banking.

“Our work with the NHS and our care of samples goes above and beyond accreditations and compliance: we want the cells to be usable, to help someone.” (Ben Charles, Biovault Family Quality Manager)

 

Discover our world

Our philosophy is that conversation and compassion make the world a smaller and kinder place. We are always open to collaborations with academic and medical institutions that share our core values. The cord blood community is an open and curious space where life-saving developments occur every year. We are grateful to have a voice amongst these dedicated and passionate pioneers of regenerative medicine and to work with people who simply want to make more people live better.

Want to join the team?

Email hello@biovaultfamily.com