How can I be sure my cells would be stored safely if Biovault Family were to cease trading? This is where Biovault Family is different from other companies providing cord blood and cord tissue storage, and unique in the private sector. We know that you are investing in the future of your baby’s and family’s […]
How will my child’s umbilical cord blood and tissue sample be transported to the laboratory? Biovault Family use a specialist courier service, and make all necessary arrangements for you – all you need to do is notify us once the sample is ready for collection by the courier. We dispatch a dedicated driver to you, […]
Some companies store umbilical cord blood samples in two separate locations – why don’t Biovault Family do this? We take the responsibility of ensuring the safety and security of your child’s cord blood sample very seriously. When your sample is stored with Biovault Family, you can rest assured that it will be processed and cryopreserved […]
Our cord blood and tissue fees are upfront and honest. Not only do you pay less, but your money is Escrow protected. Have you ever noticed how annual fees drain your finances when you’re not looking? It isn’t a nice feeling. Most of our team here at Biovault Family are parents and we know that […]
Fire, flood, break-in or power-cut. Our quality management systems guarantee that we have everything triple-checked. We make sure we are prepared for any major incident by carrying out a comprehensive risk analysis to ensure that cord blood samples remain as secure as possible and that they remain unaffected by any adverse event. For this reason […]
Your contract with us is a 10 or 25 year commitment – but that doesn’t mean you’re tied down This is not a problem. If you move abroad to a different country, whether within Europe of anywhere else in the world, just make sure you give us your new contact details. If you ever need […]
Does umbilical cord blood and tissue belong to the mother or the baby? The mother, as the child’s guardian, has control over the stem cells, until the child is of legal age. Stem cells will not be released by Biovault without the mother’s consent or the child’s consent, once they reach legal age.