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Where will my child’s cells be stored?

Some companies store umbilical cord blood samples in two separate locations – why don’t Biovault Family do this? We take the responsibility of ensuring the safety and security of your child’s cord blood sample very seriously.  When your sample is stored with Biovault Family, you can rest assured that it will be processed and cryopreserved […]

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Our cord blood and tissue fees are upfront and honest. Not only do you pay less, but your money is Escrow protected.

Have you ever noticed how annual fees drain your finances when you’re not looking? It isn’t a nice feeling. Most of our team here at Biovault Family are parents and we know that when your eye is on your baby, toddler (or teenager for that matter) there isn’t always time to read every contract and […]

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What happens in the event of a disaster?

Fire, flood, break-in or power-cut. Our quality management systems guarantee that we have everything triple-checked. We make sure we are prepared for any major incident by carrying out a comprehensive risk analysis to ensure that cord blood samples remain as secure as possible and that they remain unaffected by any adverse event.  For this reason […]

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What happens if I move abroad?

Your contract with us is a 25 or 50 year commitment – but that doesn’t mean you’re tied down This is not a problem. If you move abroad to a different country, whether within Europe of anywhere else in the world, just make sure you give us your new contact details. If you ever need […]

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Who controls the use of the preserved cord blood and tissue stem cells?

Does umbilical cord blood and tissue belong to the mother or the baby? The mother, as the child’s guardian, has control over the stem cells, until the child is of legal age. Stem cells will not be released by Biovault without the mother’s consent or the child’s consent, once they reach legal age.

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20 Common Cord Blood Misunderstandings

Cord Blood Myths & Facts by the Cord Blood Association counters conjecture with the evidence that could save lives ‘Cord Blood Myths and Facts’ by the Cord Blood Association (CBA) offers a useful guide to the accuracy of popularly held views about cord blood banking. Through their piece, the CBA hopes to counter some of […]

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What is the difference between a private and public cord blood bank?

Parents can choose to store their child’s cord blood and tissue privately or donate it to a public bank. What’s best for your family? Private cord blood banks store the umbilical cord blood for the donor’s own use. This provides the benefit of being a 100% genetic match for the donor, and a much better […]

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What if my midwife refuses to collect cord blood?

Cord blood and tissue collection is less common in the UK than in other parts of the world and not all midwifes are trained in the process If your midwife would like advice or support in collecting your baby’s cord blood or tissue, we are only too happy to speak to them in person and […]

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Does Biovault Family store whole blood?

Whole cord blood, reduced volume cord blood and what the science says Biovault Family does not store whole blood. Instead we volume reduce every cord blood sample in our care. Freezing whole blood is a cheaper and simpler option for private cord blood banks when it comes to processing umbilical cord samples for stem cell […]

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