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Covid 19 – We are fully operational during this time, taking calls 8am-8pm 7 days a week.

What happens if I move abroad?


Your contract with us is a 25 or 50 year commitment – but that doesn’t mean you’re tied down

This is not a problem. If you move abroad to a different country, whether within Europe of anywhere else in the world, just make sure you give us your new contact details.

If you ever need your cord blood or tissue stem cells for therapy, they will be shipped in a vessel that keeps them frozen for up to 5 days (this will cover transporting the cells to virtually anywhere in the world), so there will be no loss of viability. The cells are only thawed at the clinic where they will be used.

Our extensive experience means that we have established processes in place to make the release and transportation of human cells as secure as possible. 

Jo Kingston

BSc (Hons) Chemistry

Sales Manager | Biovault Family

Jo joined Biovault Family in 2019 as the Sales Manager. With her Science degree & her passion for the healthcare industry and background in the Pharmaceutical & Biotech industry, Biovault Family was the perfect fit. Jo is enthusiastic about Umbilical Cord Banking and her goal is educating all expecting couples in the UK about this once-in-a-lifetime opportunity to store their baby’s cord blood & cord tissue.


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Our hope is that the information in this brochure will empower you as you weigh-up your cord blood and tissue storage options and prepare for your family’s healthy future.